Upgraded iPhone and subscription lost — TomTom Community

Upgraded iPhone and subscription lost

PJHampersPJHampers Posts: 3 [New Seeker]
I've migrated from iPhone to new one with no issue except my Unlimited Navigation , migrated from Go Mobile, active until 11/06/2022 has disappeared. Only way I could access app was to take a 1 week free trial!!!! Any help gratefully accepted as unable to fin daphne number to speak to a human!!!

Comments

  • DougLapDougLap Posts: 8,003
    Superuser
    Hi @PJHampers

    No humans available via phone as so many working from home. It is Chat or email at the moment.

    Maybe @lampard will pick this up tomorrow. Look back then.

    Doug
  • PJHampersPJHampers Posts: 3 [New Seeker]
    Thank you, not happy as 2 years subscription gone and completely unable to get support, not good.
  • PJHampersPJHampers Posts: 3 [New Seeker]
    Well as if by magic about 2 hours after setting up it updated the subscription so problem solved thanks for looking. HAve to say have app on iPhone and also Tomtom built in on car and always prefer the standalone version, far superior adn much more upto date.
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