Reinstalled TomTom Go stuck at "Preparing your app to get maps"
I uninstalled TomTom Go and reinstall again on play store, when launch the app got stuck at "Preparing your app to get maps", the blue car spin around in circle, a minute later the message change to "Something went wrong.".
Any idea what to do?
Thanks.
Answers
Superuser
Try deleting and reinstalling again turning the phone Off between the delete and reinstall.
Doug
I am using android 6.0.1 if that make a different.
Superuser
Maybe @lampard will pick this up.
Doug
The phone does not have external sdcard and it is connected to wifi.
I see additional files get downloaded during the installation process, after the main download, but have no way to verify if it have everything.
https://www.gsmarena.com/asus_zenfone_2_deluxe_ze551ml-7475.php
I would advise you to make a clean re-installation of the App on your Android device, see the steps below:
Regards, lampard
Hi. Sorry for jumping in, have the same problem. Tried all above nothing works. Seems app working fine till one more files (Selena) has been downloaded. Then tomtom app freezes.
After new installation the same:
when stating the App "the car is driving a circle" and then the error message raises : "Ein Fehler ist aufgetreten"
Mod edit: Please do not post any 3rd party links!
Mod edit: Please do not post any 3rd party links![/quote]
Who ever edited, it wasn't nice. At least if Tomtom is not able to help with installing new app, let as use an old app till our paid subscription runs out.