Lifetime map updates

sytyguy

I just bought a go 60S Refurb with USA, Canada, and Mexico maps with lifetime map updates. When I try to update TomTom it tells me that my subscription is expired. How can this be with a lifetime update service. How do I fix this?

DougLap

Hi @sytyguy

Hopefully @VikramK or @lampard will pick this up tomorrow and make any necessary adjustments to the Settings for your unit on the TT servers. Look back here then.

Doug

DougLap

Hi @sytyguy

Hopefully @VikramK or @lampard will pick this up tomorrow and make any necessary adjustments to the Settings for your unit on the TT servers. Look back here then.

Doug

sytyguy

Thanks for taking the time to comment. I can only hope somebody does pick this up.

lampard

Hi @sytyguy

Welcome to the Community! The map subscription on your device is fixed now, please connect the device to MyDrive Connect and update the device with the latest map.

Regards, lampard