No sound, alerts only on CarPlay
Pgee101
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Hi can anyone help me please. I have iPhone 11 and Tom Tom Go. Spoken voice Serena comes through and no problems. However when I put alerts only it shows camera but no warning sound comes though. Really frustrating can anyone help me please
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Answers
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Hi @Pgee101
Just out of curiosity have you turned the CarPlay units volume down when you are getting directions because on mine if the directions are being spoken and I turn the volume Off it turns the Directions Off. This will mean that the warning sound and Read Aloud re cameras would be turned off as well. Also in CarPlay there is a volume option top Right like the Menu.
What car do you have as I think there was someone who had a similar issue with a BMW connected to CarPlay by Wifi. Its fine on my VW attached via USB.
Doug0 -
It’s a 69 plate Kia Sportage no the CarPlay volume units are not turned down low. Have checked them today and when the app is on screen I have gone through the car to set to alerts only the same as the phone. As soon as I put it back to normal with serena giving instructions then it will sound0
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Hi @Pgee101
Just been on a test run in my VW. Firstly there are no Settings options in CarPlay where you can set to Alerts Only. The only way I can set to Alerts Only is if I open the App on the my iPhone SE (not the latest version) and there are 3 options bottom right of the screen. I set that to Alerts only and connected to CarPlay.
My first run past the cameras I had the Voice set as Serena (a computerised voice) and Warnings set as Read Aloud with all the sub options like cameras turned on as well.
As I approached the cameras I firstly got a Sound then the warning it was a fixed Cameras.
I then stopped and changed the Voice to Jane (a recorded Voice) .
As I approached the cameras there was no sound or verbal warning..
What voice have you got selected?
Doug5 -
It’s set as serena0
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Hi @Pgee101
Have you accidentally turned warnings Off on the 3 icons that appear on the screen of your iPhone following the latest update. When you go to voices is the Volume bar there under Serena fully to the Right.
Have you set warnings to Read Aloud and selected all the cameras types etc.
If this does not work then I would delete the App completely , turn the phone Off then re-install the App and the required maps to see if that resolves it and the Europe Ferries Connection file. It does not just cover ferries.
Doug0 -
Ok will try thank you0
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