Bought tom tom Europe map and thought a card was coming after all it came on file and normal?

patricianeves
patricianeves Registered Users Posts: 1
New Seeker
edited August 2020 in Map purchase & installation
Good afternoon I bought a map on the TOMTOM app and in the info it said they would send a card after all they sent a file which is not accepted by my SD card Renault TOMTOM

Mod edit: Machine translated from Portuguese!

Answers

  • xwintech
    xwintech Registered Users Posts: 304
    Supreme Pioneer
    edited August 2020
    Hey, there's a good chance you bought the map in the wrong category. You must have selected In-Dash Navigation in the travel map store. Contact tomtom support to request a return and purchase the correct maps for your device.

    Mod edit: Machine translated from Portuguese!

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