MapShare Reporting - unable to view "My Reports" — TomTom Community

MapShare Reporting - unable to view "My Reports"

colehillcolehill Posts: 18 [Master Explorer]
I submitted 18 MapShare amendments earlier - mostly to do with speed limit changes.
Having subsequently spoken with my mother, who lives on the street concerned, I realise that I have made a mistake in one area but the website seems unable to list my amendments so that I can delete or correct my wrong entry - see image.
I went to support to log the issue but support requires me to log in and then gives me a blank screen. I am logged into my TomTom account in various places - but login to support isn't working.
Firefox v79 64 bit, Windows 10 Pro.
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Comments

  • ThannBanisThannBanis Posts: 39 [Renowned Wayfarer]
    Yeah, I sometime see this, where none of my existing reports will show. Usually a logout and log back in fixes it for me.
  • colehillcolehill Posts: 18 [Master Explorer]
    I am just trying again and it's just the same. I have, apparently, 18 reports - but none of them show (just the total)
  • VikramKVikramK Posts: 12,711 Moderator
    Hi @colehill

    Could you try clearing the browser cookies and try again. Or use a different browser.
    The reports are visible when you are viewing the map region where the correction was reported.

    Thanks, Vikram
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