Connect to computer issue and failing to restore — TomTom Community

GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)

Connect to computer issue and failing to restore

IanHoweIanHowe Posts: 1 [New Seeker]
in GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
Hi, I wonder if anyone is having the same issue/able to help. My TomTom Go Premium X shows the attached screen display. When I connect to the software it starts to restore, gets to about 4% then fails. Has anyone else had this issue and/or able to help? Thanks, Ian

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Answers

  • xwintechxwintech Posts: 301 [Supreme Pioneer]
    Re-install the MyDrive Connect and try again. Make sure the USB cable is properly attached DIRECTLY TO THE COMPUTER.
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