My PC (running on windows 10 Home) won't recognise my Tomtom start 52 when I plug in to USB

timsarchet

My PC (running on windows 10 Home) won't recognise my Tomtom start 52 when I plug in to USB. tried a reset on start 52 device which did not work. what next?

DougLap

Hi @timsarchet

You need to download the My Drive Connect software.

https://help.tomtom.com/hc/en-gb/articles/360013959499-Installing-MyDrive-Connect

https://discussions.tomtom.com/en/discussion/1034216/how-to-update-your-device-using-mydrive-connect/p1?new=1

Doug

DougLap

Hi @timsarchet

If it is one of the recent Start 52's it uses the My Drive Connect software not Home?

Doug

timsarchet

Hi Doug,

It's just over 2 years old and I have never bothered to update it so I don't know?

Tim

DougLap

Hi @timsarchet

You need to download the My Drive Connect software.

https://help.tomtom.com/hc/en-gb/articles/360013959499-Installing-MyDrive-Connect

https://discussions.tomtom.com/en/discussion/1034216/how-to-update-your-device-using-mydrive-connect/p1?new=1

Doug

timsarchet

Thank you Doug!! Now sorted!!

All the best. Tim

DougLap

Hi @timsarchet

Glad you are sorted.

Doug