SUPPORT DOES NOT SUPPORT

Lolz

Request for assistance from support ignored!!!

Does anyone get a response?

VikramK

Hi @Lolz
Welcome to the community!
Could you send me the incident or the ticket number of your contact through a private message, please?
Thanks, Vikram

TCHECK

Bonjour, j'ai beau enlevé l'option sans autoroute et voie à péage, le GPS me ramène systématiquement sur une autoroute. que faut-il faire c'est très ennuyeux surtout avec un parcours conçu sur TYRE PRO, le GPS ne tient pas compte de l'itinéraire créé, merci de votre réponse

Alan_Vernon_Gordon

I will say TomTom support is amongst the worst you can get. Of the 9 months Ive had my car, my navigation as been useless for 5 months of that to TomTom and their issues, useless support assistance and runarounds.
Once again my nav says No MAPS FOUND.. When I do an update it says READY to GO. Then when I check the memory card it says memory card full. I cannot take anything else off as it shows there is nothing left on the card but still says memory full with NOTHING listed as on the card and I cannot load anything onto it. The help info is useless as not related and the stupid automated chat pathetic and no way of speaking to anyone with a brain. When you do get to chat to a human they pretend to offer you a soution then disappear very quickly wiith only having wasted your time.
This is pathetic.. I wiull not buy another vehiicle with a TOMTOM unitin it as I paiud good money for mapsI cannot use most of the time.
Thisa is theft!!!!!

Showmaster

I bought Abo of TomTom Services for my Discover, it is on my Amex Card Bill, but can not install !!
The Support Robot does not work for days - no other chance.. what now ?
How can i install the Services I paid for ?
No - this is not a support anymore, in no way !