Illegal speed cameras subscription payment

gnuzzi
Registered Users Posts: 1 
Novice Seeker

Novice Seeker
I was activated a subscription to tutors in July without my specific request with a charge on my credit card.
After paying the monthly I canceled the subscription from my account but in August I was charged again for the service.
I would like to cancel the subscription because I am not interested and I think it is right to give me back the amounts paid for a service never requested.
I await your answers.
After paying the monthly I canceled the subscription from my account but in August I was charged again for the service.
I would like to cancel the subscription because I am not interested and I think it is right to give me back the amounts paid for a service never requested.
I await your answers.
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Answers
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Hi
@gnuzzi
Welcome to the site...
What are 'tutors' ???
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The Tomtom subscriptions now 'Auto Renew' by default....
Tomtom T&C's....
Here... https://www.tomtom.com/en_gb/legal/terms-and-conditions/
See T&C's 4.2 Subscriptions, renewals and Free Trials...
Here... https://www.tomtom.com/en_gb/legal/terms-and-conditions/#4YourAccountandyoursubscriptions
Due to COVID-19 the phone service has been suspended
For Tomtom Support Email or Chat lines...(Normal Office Hours)
The way of contacting Customer Services has changed
See... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
Tomtom FAQ… How to cancel an ongoing service subscription….
Here… https://help.tomtom.com/hc/en-gb/articles/360013902260-How-to-cancel-an-ongoing-service-subscription
Stay Safe... ATB YFM
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