Tomtom Go 5000 Speed cameras not working after update

apollo12002 Registered Users Posts: 2
Apprentice Seeker
Dear TomTom Support

My Tomtom Go 5000 recently received a map update (Email from TomTom in March 2020) but only got round to doing this in July 2020. Now the speed cameras are not showing up or alerting camera warnings on the route.
Alerts are enabled on the device and I have completely switched the device on\off a few times.

I am aware that the speed camera subscription has expired but the out of date fixed cameras always worked on that device until the last update.

Can you advise how I get this back please.

Best Regards,


BTW. I would like to have just emailed you directly about this, but I cant find any EMAIL address available to contact you directly and your "contact us" link at the bottom of the page is not working.