My Go Live 820 is too old - can't get map updates

KaraD
KaraD Registered Users Posts: 1
New Seeker
My device said that I could get shared maps from other users - is this correct? How can this be done?

Answers

  • YamFazMan
    YamFazMan UKPosts: 21,324
     Superuser
    edited August 2020
    Hi
    @KaraD
    Welcome to the site....
    KaraD wrote: »
    My device said that I could get shared maps from other users - is this correct? How can this be done?
    Sorry but that in incorrect, the Maps are locked to each individual device by the serial number

    Check the first characters of the serial number....
    Only the 'FT' Go Live 820 with 2GB of memory is End of Life....

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    Stay Safe... ATB YFM
  • VikramK
    VikramK Administrators Posts: 14,531
    Moderator
    Hi @KaraD

    Welcome to the community! The device was declared EOL and that is the reason no further maps are not offered for download.

    Read more about it in this article- https://www.tomtom.com/en_gb/obsolete-products/#car

    Regards, Vikram