SatNav not updating

Hardough

I am trying to update my device, but every time that I choose what updates I want, then click update. Nothing happens. This is becoming extremely frustrating as my device needs an update urgently due to a lot of changes around my local area. Before you ask, I am using the cable for the device and I definitely don't need to watch the youtube video, because what it tells me to do on the video is not working!!

YamFazMan

Hi
@Hardough
Welcome to the site....
If I have a problem with MyDrive Connect...
I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program just as effective for giving MyDrive Connect CPR to bring it back to life...
See... https://discussions.tomtom.com/en/discussion/comment/1696115/#Comment_1696115
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JimB0b wrote: »

Thanks @YamFazMan
I'm on a Mac but have found the two folders you mentioned (Home3 and MyDriveConnect) and deleted them. Hurrah!… that's done the trick after a couple of frustrating weeks I've updated it successfully.
Many thanks for the advice.

On a Mac....
The "HOME3" and the "MyDrive Connect" folders are located here...
MacOS: Users\Username\Library\Application Support\TomTom\
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Also the early Maps fitted easily onto 8GB on-board Memory, but the Map sizes increases with every update... Now the 8GB limit on-board Memory size on the NAV4 devices is an unfortunate, but real Catch22 situation....
The latest NAV4 Full Europe Map size is now 9GB +
See Catch22... https://discussions.tomtom.com/en/discussion/comment/1686043/#Comment_1686043

Stay Safe... ATB YFM