How the heck do you contact Tom Tom. It is an absolute nightmare — TomTom Community

How the heck do you contact Tom Tom. It is an absolute nightmare

LomosLomos Posts: 1 [New Seeker]
They just do not care to talk to us customers

Answers

  • DougLapDougLap Posts: 7,727
    Superuser
    Hi @Lomos

    With many working from home there is no Phone line customer Service.

    Try this

    Go to the bottom of this page and Select Contact Us under the heading Support
    Log into the Page that opens
    Tap on the Red Contact Us
    Type Help in the Red box and hit return
    Help Box appears with a number of suggestions. Select Contact Us at the bottom of the box.
    You now get a box with Chat/Email. options

    The chat facility is very busy so you may have to try a few times before you get a connection.

    Doug
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