How to update my map when error message stays the same
christian_hannel
Posts: 3 [Apprentice Traveler]
when trying to update my map, I receive "Our servers are overloaded- try again".
I tried again at several times of day, the same reply.
Device is a tomtom start125 car navigation.
internet access is functional.
I tried again at several times of day, the same reply.
Device is a tomtom start125 car navigation.
internet access is functional.
0
Best Answer
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LAURE123
Posts: 1,632 
SuperuserHi @christian_hannel
Your .log file indicates that you have a Start25.
For the "Busy servers" message look here, the second part of the message.
You delete the two hidden MyDrive Connect (MDC) folders, you do a Soft Reset of your device and only after that, you connect your device to the PC. Follow the described steps. This is what I do with my Start25.
https://discussions.tomtom.com/en/discussion/comment/1695959/#Comment_1695959
I hope it will help you.
Regards.2
Answers
Superuser
Your .log file indicates that you have a Start25.
For the "Busy servers" message look here, the second part of the message.
You delete the two hidden MyDrive Connect (MDC) folders, you do a Soft Reset of your device and only after that, you connect your device to the PC. Follow the described steps. This is what I do with my Start25.
https://discussions.tomtom.com/en/discussion/comment/1695959/#Comment_1695959
I hope it will help you.
Regards.
followed your advice
and downloads worked well,
Thank you!
Regards