lifetime map on my TomTom — TomTom Community

lifetime map on my TomTom

I have lifetime update on my TomTom My Drive.
I just can not update my TomTom anymore. It is over 4 years old and you will not send updates to it anymore, says Elgiganten.
Then it's not a lifelong update
Is there something scary or what is the explanation
Steen Møller
[email protected]

Mod edit: Please don't post private or personal information on a public forum.
Machine translated (Danish)


  • VikramKVikramK Posts: 11,892 Moderator
    Hi @SteenM3000

    Welcome to the community!
    Which TomTom device model do you have? Could you contact the customer service with the serial number, please?

    Thanks, VIkram
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