lifetime map on my TomTom

SteenM3000 Registered Users Posts: 1
New Seeker
edited December 2021 in Devices using MyDrive Connect
I have lifetime update on my TomTom My Drive.
I just can not update my TomTom anymore. It is over 4 years old and you will not send updates to it anymore, says Elgiganten.
Then it's not a lifelong update
Is there something scary or what is the explanation
Steen Møller
[email protected]

Mod edit: Please don't post private or personal information on a public forum.
Machine translated (Danish)


  • VikramK
    VikramK Administrators Posts: 13,781
    Hi @SteenM3000

    Welcome to the community!
    Which TomTom device model do you have? Could you contact the customer service with the serial number, please?

    Thanks, VIkram