can not connect to Samsung s20+ — TomTom Community

can not connect to Samsung s20+

GolfbluesGolfblues Posts: 2 [New Seeker]
I purchased a new Samsung S20 plus and cannot connect via Bluetooth to my tomtom rider 400. Bluetooth is enabled and it finds all other devices. When I try to pair with Tom Tom rider 400 neither will find each other. How do I solve this?

Comments

  • GolfbluesGolfblues Posts: 2 [New Seeker]
    I purchased a new Samsung S20 plus and cannot connect via Bluetooth to my tomtom rider 400. Bluetooth is enabled and it finds all other devices. When I try to pair with Tom Tom rider 400 neither will find each other. How do I solve this?
  • RoadRiderRoadRider Posts: 473 [Supreme Pioneer]
    Try to remove the old Rider pairing on your phone en old Phone pairing on your Rider.

    Clear the Hidden Cache on your phone (Google for the procedure)

    Drum reset the Rider.

    And pair the Rider with the Phone. In most cases this solves the problem.
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