I seem to have purchased TomTom Live twice - still no access to the Service

CathyLon
Registered Users Posts: 1 
New Traveler

New Traveler
I have invoices for payment to this service in June and August 2020 but no Service on my car navigation system. Who do I contact at Mazda to put this right?
1
Answers
-
Hi @CathyLon
Welcome to the community!
The connectivity part is something that we support from our side.
I quickly reviewed your TomTom account and I see the services are active.
Have you already tried the troubleshooting steps advised here- https://help.tomtom.com/hc/en-us/articles/360014530220
Regarding the double order, you can contact our customer service.
Regards, Vikram0