map update
epicjohn
Posts: 14 [Master Traveler]
Hi I have a start 25 which needs a map up date, but i only have 461 mb free space i don't wont to buy the update to find it will not fit on my tomtom
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Best Answer
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DougLap
Posts: 6,897 
SuperuserHi @epicjohn
A fair point. About £6+ for the card and the map cost which will only have Map updates for up to 18 months depending on what you buy is a good part of the way t the cost of a new unit.
The new units don't need a PC to update except in specific circumstances, they have far more internal memory and lifetime maps..
Doug5
Answers
Superuser
If you Start 25 has a serial number starting BK then it has been declared obsolete and you will not be able to buy maps etc for it.
If your Start 25 has not been declared obsolete then have you got an extra memory card fitted If not and you have the required extra memory slot then you can install a Micro SD Class 10 memory card maximum size 32gb.
Doug
Superuser
A fair point. About £6+ for the card and the map cost which will only have Map updates for up to 18 months depending on what you buy is a good part of the way t the cost of a new unit.
The new units don't need a PC to update except in specific circumstances, they have far more internal memory and lifetime maps..
Doug
Superuser
The Start52 has one issue. It only uses the Step by Step Search method and this causes problems with U.K. Postcodes. When you enter the Postcode it then asks for the Road Name. In rural areas they often don’t have names and often when you enter a postcode you don’t know the name of the road. If you go for a non Start model then they also have the Quick Search option and this resolves this issue as it does not need the road name.
Doug
Superuser
The Basic is a good unit with Lifetime Europe maps. If you have good Wifi at home you will be able to update the maps etc without the need for a PC. If your Wifi is slow or you only have a wired PC at home then you will need the PC but it is only used as a connection to the internet as all the management of the updating is done on the GO Basic.
Doug
Superusers
@Jack_King
What are the first 2 Characters of the Serial Number ???
Stay Safe ATB YFM
Superusers
@epicjohn The Start 25 is a NAV3 Device the Step by Step search engine works fine on the NAV3 Models....
It's only the NAV4 Start/42/52/62 Range of Models that have the problematic Step by Step search engine....
See... https://discussions.tomtom.com/en/discussion/comment/1630007/#Comment_1630007
All the previous NAV4 Models and the remaining Models in the NAV5 Range... The Via, GO & GO Premium Ranges, that have both the "Quick search" and "Step by Step search" as menu options....
Tap 4Dot (.... Menu) --> Settings --> System --> Choose a search mode....
Option (1).... Quick Search (Default)
Always use Quick Search, (The best Search Engine)
Option (2)... Step by Step Search....
Stay Safe... ATB YFM
Hi, thanks, it is GV
It is GV, any suggestions?
Superuser
You need to contact Customer Support who should know whether lifetime maps was applicable to that unit and can then seek to help you if it was.
https://help.tomtom.com/hc/en-gb/articles/360015568919/
If you have an issue with the link try another web browser.
Doug