At TomTom, we're all about helping you get around. That's why we use cookies to improve our sites, to offer information based on your interests and to interact with social media.
If you're OK with this, you can continue using our sites.
click here
Wir bei TomTom helfen Ihnen gerne, sich zurechtzufinden. Daher verwenden wir Cookies, um unsere Seiten zu verbessern, Ihnen Informationen basierend auf Ihren Interessen zu liefern und die Interaktion mit sozialen Medien zu ermöglichen. Wenn Sie damit einverstanden sind, können Sie unsere Seiten weiterhin nutzen.
klicken Sie hier
Chez TomTom, nous vous aidons en toutes circonstances. C'est pourquoi nous utilisons des cookies pour améliorer nos sites, afin de vous offrir des informations pertinentes en fonction de vos centres d’intérêt et d'interagir avec les réseaux sociaux. Si vous êtes d'accord, vous pouvez continuer à utiliser nos sites.
cliquez ici
I have a new Rider 500 purchased 1 week ago. With both Samsung S10 + and Note 8+ the management of phone calls and voice commands does not work. When a call is received, the answer and reject buttons appear on the navigator, pressing them nothing happens, the two buttons disappear and the phone continues to ring. The voice command button on the navigator opens the phone's voice assistant only if the Mydrive application is open and with the phone display on, in all other conditions, pressing this button has no effect. I made many attempts but it never worked; seems to be a common problem. Do you have information on how to solve the problem or do I have to return the product to the seller?
Thank you
Im having exactly the same problem with my 550, Sena SRl Neotec and Note 9... Cant seem to find a way round it... I thought I was upgrading from my old 400 when I got the 550... How wrong was I, its almost backward!
Answers
Thank you