Replacement (warranty) holder tomtom rider — TomTom Community

Replacement (warranty) holder tomtom rider

edwinstam1985edwinstam1985 Posts: 2 [Apprentice Seeker]
Hello guys, im sorry if this is not the right place to put this, but I really can't get any other contact possibility as im constantly redirected to the discussions page.

I bought the latest tomtom rider series 1,5 year ago. As I travel a lot by bike (most of the times, 40.000 km a year ;)) it seems that the mount that was added to the navigation system was not really created for harsh and variable weather conditions. The plastic cracked around the joint (where the device turns in 90 degree turns).

(please see attached images) kbsuf6bbwjqh.jpg
ddtv9m6d4mm7.jpg

Is it possible to receive a replacement (if possible under warranty?). I found the replacement in online stores, but to be honest, I would be disappointed if this isn't covered under the warranty.

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