Problem with Windows MyDrive?

R3zzie
R3zzie Registered Users Posts: 2
New Seeker
I've downloaded and installed the software for MyDrive as I wish to add some locations to my TomTom Professional 620.

However, when I open MyDrive I get the following screen and can do absolutely nothing with it!

Can someone advise me of the issue?

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Best Answer

Answers

  • Lochfrass
    Lochfrass Posts: 18,405
     Superuser
    edited August 2020
    Hi and welcome to the Forum where TomTom users help each other.

    Your Go Professional is a WIFI device, so you do not need myDrive Connect.
    Open https://mydrive.tomtom.com/en_gb/ and log in with the same data that you use in your Satnav.
    There you can add places
    bq2mknn4hdml.png
    When your device has synced with your MyDrive cloud you can find your new places in the device under "My places"
  • R3zzie
    R3zzie Registered Users Posts: 2
    New Seeker
    Answer ✓
    Thank you.