SatNav Stolen
Joshowen
Posts: 1 [New Seeker]
My TomTom Go 5200 was stolen from my car today.
I see TomTom can block it from being used/linked to another computer if I have the crime number and product number.
I have both, who do I need to speak to to get my SatNav blocked, as there seems to be zero customer support at the moment?
I see TomTom can block it from being used/linked to another computer if I have the crime number and product number.
I have both, who do I need to speak to to get my SatNav blocked, as there seems to be zero customer support at the moment?
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Best Answer
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DougLap
Posts: 7,171 
SuperuserHi @Joshowen
You need to talk to customer support.
https://discussions.tomtom.com/en/discussion/1124472/contacting-customer-services
After you sign in on the page as suggested in the above link you may see a different page.
Tap on the Red Contact Us
Type Help in the next box and hit return
Help Box appears with a number of suggestions. Just hit Contact us at the bottom of the box.
You should now get a box with Chat/Email.
The chat facility is very busy so you may have to try a few times before you get a connection.
Doug5
Answers
Superuser
You need to talk to customer support.
https://discussions.tomtom.com/en/discussion/1124472/contacting-customer-services
After you sign in on the page as suggested in the above link you may see a different page.
Tap on the Red Contact Us
Type Help in the next box and hit return
Help Box appears with a number of suggestions. Just hit Contact us at the bottom of the box.
You should now get a box with Chat/Email.
The chat facility is very busy so you may have to try a few times before you get a connection.
Doug