Why has TomTom billed me for an order I didn't make
I made a single one off map update over 6 months, ago and just had a random payment taken for it. I did not agree to any subscription, nor authorise any payment.
There is also no way top remove any linked payment methods on the account.
I want this explained, refunded and my payment details removed from TomTom.
For any TomTom support staff, the order was 40xxxxxxxx60.
Refund this charge, remove ANY AND ALL payment details you have and explain fully.
Mod edit: Please don't post private or personal information on a public forum. Thanks!
Answers
Superuser
This is a customer based forum. You will need to contact Tomtom Customer Support to sort your issue out.
Doug
Superuser
Seems that TomTom are relying of section 4 of their T&Cs https://www.tomtom.com/en_gb/legal/terms-and-conditions/
Such a continuous unsolicited subscription.
Mod edit: Machine translated (Dutch)