WHAT MODEL IS MY UNIT EXACTLY? — TomTom Community

WHAT MODEL IS MY UNIT EXACTLY?

I have a TomTom device, when i check it in the system, it say it is “TomTom Go 520", but when i open MyDrive Connect App, it is listed as "TomTom Go Supreme".

I have google them and found they are different models, TomTom Go Supreme has built-in SIM but TomTom Go 520 doesn't have, correct?

But when i check in the system, just found Traffic and Speed Camera Updates are both un-activatived.

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Best Answers

Answers

  • DougLapDougLap Posts: 5,570
    Superuser
    Hi @Winston818

    The GO Supreme does not have an inbuilt Mobile Sim. It is the Go Premium model without the inbuilt Sim sold in Countries like Asutralia which don’t have 2G.

    The G520 is similar to the Go 5200 but without the sim

    What country have you got shown at the bottom of the page you are looking at.

    Doug
  • Winston818Winston818 Posts: 21 [Master Explorer]
    DougLap wrote: »
    Hi @Winston818

    The GO Supreme does not have an inbuilt Mobile Sim. It is the Go Premium model without the inbuilt Sim sold in Countries like Asutralia which don’t have 2G.

    The G520 is similar to the Go 5200 but without the sim

    What country have you got shown at the bottom of the page you are looking at.

    Doug

    OK.
    I am in Australia but the MDC app is set in Chinese language.

    So now here's my questions:-
    1) what's the different between Go 520 and GO Supreme?
    2) are they the same model.
    - If YES, why TomTom given them different names to make everyone confuse?
    - If NO, then why it shows "GO 520” in device but it shows "GO Supreme" in MDC app?

    Many thanks.
  • DougLapDougLap Posts: 5,570
    Superuser
    edited July 30
    Hi @Winston818

    Here is a link to the Australian page with details of the Supreme.

    https://www.tomtom.com/en_au/drive/car/

    Here is a link to the Australian GO520

    https://www.tomtom.com/en_au/drive/car/

    The Supreme has the IFTTT and a few other features which are at the bottom of the list .

    The units are similar but not the same as the Supreme is a more recent model. They are basically very similar in that they have World Maps and update via Wifi. Sometimes the unit shows as a different model if the country at the bottom of the page is not your one. Re MDC can you not go into settings and change the country?

    Doug
  • Winston818Winston818 Posts: 21 [Master Explorer]
    DougLap wrote: »
    Hi @Winston818

    Here is a link to the Australian page with details of the Supreme.

    https://www.tomtom.com/en_au/drive/car/

    Here is a link to the Australian GO520

    https://www.tomtom.com/en_au/drive/car/

    The Supreme has the IFTTT and a few other features which are at the bottom of the list .

    The units are similar but not the same as the Supreme is a more recent model. They are basically very similar in that they have World Maps and update via Wifi. Sometimes the unit shows as a different model if the country at the bottom of the page is not your one. Re MDC can you not go into settings and change the country?

    Doug

    So now i am more confusing regarding the model of my device.
    When i login MDC, the app shows what models TomTom devices i have, but When i connect my device to MDC, the app don't let me in actually, it says "your device has wifi for updating " something like that, see screenshots for details.
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    Re MDC can you not go into settings and change the country - how to do that?
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