Can you help to connect to Live Services?

Szilard_C1

Recently purchased Live Services (Order number: 409xxxxx54) and I am unable to connect.
I also have like a Wifi signed crossed out like I do not have signal.
Although my SATNAV works fine without the live services.




Mod edit: Please don't post private or personal information on a public forum. Thanks!

VikramK

Hi @Szilard_C1

Welcome to the community! I see that the service is activated on your device account.
Could you try the troubleshooting steps advised on this article, please-
https://help.tomtom.com/hc/en-us/articles/360014530220 ?

Thanks, Vikram