At TomTom, we're all about helping you get around. That's why we use cookies to improve our sites, to offer information based on your interests and to interact with social media.
If you're OK with this, you can continue using our sites.
click here
Wir bei TomTom helfen Ihnen gerne, sich zurechtzufinden. Daher verwenden wir Cookies, um unsere Seiten zu verbessern, Ihnen Informationen basierend auf Ihren Interessen zu liefern und die Interaktion mit sozialen Medien zu ermöglichen. Wenn Sie damit einverstanden sind, können Sie unsere Seiten weiterhin nutzen.
klicken Sie hier
Chez TomTom, nous vous aidons en toutes circonstances. C'est pourquoi nous utilisons des cookies pour améliorer nos sites, afin de vous offrir des informations pertinentes en fonction de vos centres d’intérêt et d'interagir avec les réseaux sociaux. Si vous êtes d'accord, vous pouvez continuer à utiliser nos sites.
cliquez ici
Since I purchased my Premium 5 15 May 2020 there have been no updates of the maps.
Also the software on the device is missing the traffic cam reporting icon, which makes me think the wrong software is loaded for the UK..
Go to the MY Drive Webpage log in and check that all your My Places , and any 3rd Party POI files and routes you ahead created in My Drive and synced to the Premiums My Routes folder are all stored there in your account.
If they are then:-
Tap Menu
Tap Settings
Tap System
Tap Reset Device.
This will return the unit to being Out of the Box except the current maps and operating software will not be changed.
If after you have done this and re-set the unit up you re still not offered any updates then come back here and we can ask one of the mods to check your settings on the TT servers.
Answers
Superuser
Go to the MY Drive Webpage log in and check that all your My Places , and any 3rd Party POI files and routes you ahead created in My Drive and synced to the Premiums My Routes folder are all stored there in your account.
If they are then:-
Tap Menu
Tap Settings
Tap System
Tap Reset Device.
This will return the unit to being Out of the Box except the current maps and operating software will not be changed.
If after you have done this and re-set the unit up you re still not offered any updates then come back here and we can ask one of the mods to check your settings on the TT servers.
Doug
Still no updates
The Traffic camera report icon is also missing.
Superuser
Hopefully @VikramK can review the settings for your unit on the TT servers and advise. Look back see later.
Doug
My Sat nav downloaded the Traffic fix
and a map update this morning.
Superuser
Glad you are sorted.
Doug