Why has my go premium x purchased 23/6/2020 says traffic and speed camera updates have expired

Barry02

My Go Premium x has stopped updating traffic and cameras, it says updates expired on 22 July 2020. I have tried a factory reset, but same results.

VikramK

Hi @Barry02

Welcome to the community!

I have asked the team to fix the services for your TomTom, please do a soft reset and check for updates.



Regards, Vikram

DougLap

Hi @Barry02

Hopefully @VikramK can look at the settings for your unit on the TT servers as doing a Factory reset you say has not resolved the problem. Look back here later to see what he has to say.

Doug

VikramK

Hi @Barry02

Welcome to the community!

I have asked the team to fix the services for your TomTom, please do a soft reset and check for updates.



Regards, Vikram

Barry02

Thank you for the information, doing a soft reset did the trick it is now downloading the updates. Thank you and take care.
Regards Barry02

DougLap

Hi @Barry02

Glad you are sorted.

Doug