How do we update our system?

Iantha

We have downloaded MyDriveConnect but it does not open up and do anything.

VikramK

Hi @Iantha

Welcome to the community! Which TomTom model do you have?

Regards, Vikram

Iantha

Hi Vikram, it is the one in our Mazda 6, 2013 model. The card has this number on it: KE 12 66 EZ18.
We know that it has expired, but we want to renew and update it.

VikramK

Thanks, Lantha

The TomTom Mazda model requires TomTom HOME, the latest version can be downloaded from here- https://help.tomtom.com/hc/en-us/articles/360013960739

Some helpful links that could help-
https://help.tomtom.com/hc/en-gb/search?utf8=✓&query=mazda

Regards, Vikram

Iantha

I am now getting these problems....





We have also found info that older sat navs are not able to be updated. Is this the case?
Is it possible to buy a new card to put in our car system?
If so, where and how?

Thanks for your help.