How do we update our system? — TomTom Community

Built in car navigation

How do we update our system?

IanthaIantha Posts: 3 [Apprentice Seeker]
in Built in car navigation
We have downloaded MyDriveConnect but it does not open up and do anything.

Answers

  • VikramKVikramK Posts: 11,565 Moderator
    Hi @Iantha

    Welcome to the community! Which TomTom model do you have?

    Regards, Vikram
  • IanthaIantha Posts: 3 [Apprentice Seeker]
    Hi Vikram, it is the one in our Mazda 6, 2013 model. The card has this number on it: KE 12 66 EZ18.
    We know that it has expired, but we want to renew and update it.
  • VikramKVikramK Posts: 11,565 Moderator
    Thanks, Lantha

    The TomTom Mazda model requires TomTom HOME, the latest version can be downloaded from here- https://help.tomtom.com/hc/en-us/articles/360013960739

    Some helpful links that could help-
    https://help.tomtom.com/hc/en-gb/search?utf8=✓&query=mazda

    Regards, Vikram
  • IanthaIantha Posts: 3 [Apprentice Seeker]
    I am now getting these problems....

    eovn3xaqm9qj.png
    48jdqpsiq1qr.png
    b5zc2cnw0x4l.png

    We have also found info that older sat navs are not able to be updated. Is this the case?
    Is it possible to buy a new card to put in our car system?
    If so, where and how?

    Thanks for your help.
Sign In or Register to comment.

Who's Online in this Category0