My brother-in-law's TomTom Basic has recently been showing weird cures. He asked me to take a look at it. At startup, a screen appears with a world map and a bar indicating the progress of the startup process. At a percentage of about 45% the progress stops. Then the device restarts and a screen appears with the symbol of a laptop and twith data appears and then pressing the power button three times with a red cross in the connection between the two symbols. I tried to do a reset by holding the start button until a white text with data appears and then pressing the power button three times quickly. The TomTom then restarts and the previously mentioned screen with the laptop and the TomTom and the red cross reappears.
You may still have alternatives to get the device working again
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