No answer from support — TomTom Community

No answer from support

Teddy80Teddy80 Posts: 2 [New Seeker]
Hi everyone, I bought June 1st a Tomtom rider 550 Premium Pack and I received it without one piece of the anti-theft solution called PIN-LOCK. I contact the support June 10th and I received no solution until now... Do you know if I can contact someone somewhere? I am totally lost and support doesn't help...
Thank you.


  • tfarabaughtfarabaugh Posts: 16,179
    There is no phone support due to the ongoing COVID crisis. Use the Contact Us link at the bottom of this page to contact support by email or chat.
  • Teddy80Teddy80 Posts: 2 [New Seeker]
    I contact several times support by email or chat and I have always the same answer/ wait, wait and wait... After 2 months, and no solution to my problem, I don't know what else I can do...
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