time takes to activate Live Europe Renault — TomTom Community

time takes to activate Live Europe Renault

Jorge47Jorge47 Posts: 5 [Apprentice Seeker]
How much time takes to activate Live Europe Renault they say that can take 48 hours but i still wait for the activation .

Answers

  • VikramKVikramK Posts: 10,230 Moderator
    Hi @Jorge47
    It should get activated as soon as the order gets assigned to your account.
    In some cases, you may be required to do a factory reset.
    In case you have ordered the services after a span of more than 3 years then there is a possibility that the SIM card on the device could have been deactivated.
    See article - https://help.tomtom.com/hc/en-gb/articles/360013902020

    Regards, Vikram
  • Jorge47Jorge47 Posts: 5 [Apprentice Seeker]
    i bought the live europe service for renault and the service is not active the subscription does not exist in the account seven days ago and i do not have assistance via phone or email. What do I do
  • Jorge47Jorge47 Posts: 5 [Apprentice Seeker]
    Is it because of corona virus ?
  • Jorge47Jorge47 Posts: 5 [Apprentice Seeker]
    The sd card have one year
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