Live services

ChrisGrz Registered Users Posts: 1
New Seeker
edited August 2020 in TomTom Services
I have a new TomTom 6250 but the live services does not work neither alone and also not connected via iphone


  • VikramK
    VikramK Administrators Posts: 13,815
    Hi @ChrisGrz
    Welcome to the community!

    In some cases the Traffic services don't get activated automatically, I would suggest that you do a factory reset and login again to TomTom Services using your TomTom account credentials.

    Main menu- Settings- System- Reset device.

    To avoid losing your stored favorites on the device you can create a back-up using MyDrive..

    See user guide

    Regards, Vikram