How to get a compatible map for and old device (Go 720) — TomTom Community

How to get a compatible map for and old device (Go 720)

Shoki58Shoki58 Posts: 1 [New Seeker]
I have a very old device (Go 720). After I updated it using TomTom Home, it's not working. I downloaded and inserted the new map. It says, "You cannot use this map". Can anyone provide me compatible Europe's map for Go 720?
Thanks in advance

Answers

  • DougLapDougLap Posts: 5,569
    Superuser
    Hi @Shoki58

    Lest see what @VikramK says can be done to sort you out. Look back here tomorrow.

    Doug
  • VikramKVikramK Posts: 9,886 Moderator
    Hi @Shoki58
    Welcome to the community!
    The map has been activated for your device. Please remove the existing map first and download a fresh version offered as a download in TomTm HOME.

    Thanks, Vikram
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