How to get a compatible map for and old device (Go 720)

Shoki58 Registered Users Posts: 1
New Seeker
edited August 2020 in Devices using TomTom HOME
I have a very old device (Go 720). After I updated it using TomTom Home, it's not working. I downloaded and inserted the new map. It says, "You cannot use this map". Can anyone provide me compatible Europe's map for Go 720?
Thanks in advance


  • DougLap
    DougLap Posts: 9,868
    Hi @Shoki58

    Lest see what @VikramK says can be done to sort you out. Look back here tomorrow.

  • VikramK
    VikramK Administrators Posts: 13,815
    Hi @Shoki58
    Welcome to the community!
    The map has been activated for your device. Please remove the existing map first and download a fresh version offered as a download in TomTm HOME.

    Thanks, Vikram