Upgraded my TomTom touch to the latest firmware and it can't charge anymore.

Changsw
Changsw Registered Users Posts: 2
Novice Seeker
edited January 24 in TomTom Sports
Upgraded my TomTom touch to the latest firmware and it can't charge anymore. Any way it can be restored to the previous version. Have tried to restore factory settings but it keeps putting in the latest firmware.

Answers

  • tfarabaugh
    tfarabaugh Posts: 16,943
     Superuser
    You cannot roll back the firmware and updating the firmware would be unlikely to prevent it from charging. It is more likely a bad cord or the port on the watch. Try factory resetting it and see it is was juts a bad install.
  • Changsw
    Changsw Registered Users Posts: 2
    Novice Seeker
    It was charging okay before the firmware upgrade. Now, it just won't charge. When i connected the cable to the PC, it shows an empty battery icon on the lcd and i have left it for hours, the minute i unplug it, it goes dead. Have tried a couple times to factory reset it and the result is the same. Changed cables and connected it directly to the power source, still nothing.