Flash and traffic

Bertolemeus
Bertolemeus Registered Users Posts: 1
Apprentice Seeker
edited July 2020 in TomTom Services
I have a tomtom go basic, now my flash does not work. I have a subscription until 10-10-2020. My traffic is no longer working either. I don't know if this is related



Mod edit: Machine translated (Dutch)

Answers

  • VikramK
    VikramK Administrators Posts: 13,802
    Moderator
    Hi @Bertolemeus

    Welcome to the community!
    I don't see any issues with the subscriptions for your TomTom. I would recommend that you do a factory reset and test it when you drive next time.

    Main menu- Settings- System- Reset device.

    To avoid losing your stored favorites on the device you can create a back-up using MyDrive..

    See user guide

    Regards, Vikram

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