Renault Grandscenic

Skomorokhov Registered Users Posts: 1
New Seeker
Good day.
I have a Renault Grand Scenic car of 2012.
VIN VF1JZ1GB247074019
It has TomTom Live navigation software version 9.884 installed
Map 940.5963 Europe

Copied the original SD to a new one, 16 GB in size, which is formatted in FAT32.
Today I bought a map update for 1 year via the Internet.
Installed the update to a new one. 16GB SD card using TomTom Home software.
When I install new maps in the navigator slot, it starts to reboot endlessly and nothing happens.
If I install an old SD card with old maps in the car navigator, then everything works.
What am I doing wrong?