Via points in route

Karim_O

Recently I made a route in MyDrive with two via-points and synchronised it with my mobile app. But when I open the route in the TomTom Go App, it doesn't show me the two via-points which I have created in this route. Is this normal? Because normally I would expect that when the route is calculated it also shows me the both via-points.

lampard

Hi @Karim_O

I just confirmed that the route sync feature via MyDrive is limited. You can sync route with waypoints from MD, but waypoint won't be depicted in the app. The route will be properly synced (shape) but waypoints won't be there in the app. We're already working on improvements to this.

Thanks, lampard

lampard

Hi @Karim_O

Welcome to the Community! Is this happening to every route with waypoint when try to sync to the app? I can't reproduce this on my App.

Regards, lampard

Karim_O

Hi Lampard,

Thank you.

Yes, this is happening with all routes that have waypoints in it. I think that this could be a bug. Because normally I would expect that the TomTom Go App shows me the waypoints in a route. Is this correct?

lampard

Hi @Karim_O

I just confirmed that the route sync feature via MyDrive is limited. You can sync route with waypoints from MD, but waypoint won't be depicted in the app. The route will be properly synced (shape) but waypoints won't be there in the app. We're already working on improvements to this.

Thanks, lampard