Cannot get TomTom Go500 to update. — TomTom Community

Cannot get TomTom Go500 to update.

LandscoveLandscove Posts: 1 [New Seeker]
Cannot update maps on Go500. Have connected to my drive successfully, satnav connects to computer, download updates from my drive successfully, however the update is not transferred to Go500. Waiting for device is shown.......tried over the last 2 days. Tried with without memory card, still nothing.
Anyone have any advice?
Is the Go500 still supported?
Thanks

Answers

  • VikramKVikramK Posts: 10,933 Moderator
    Hi @Landscove
    Welcome to the community! Disconnect the device. Perform a soft reset -

    Connect again and check for updates. Should that not help then please report it to our customer service team.

    Thanks, Vikram
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