Cannot get TomTom Go500 to update.

Landscove
Landscove Registered Users Posts: 1
New Seeker
Cannot update maps on Go500. Have connected to my drive successfully, satnav connects to computer, download updates from my drive successfully, however the update is not transferred to Go500. Waiting for device is shown.......tried over the last 2 days. Tried with without memory card, still nothing.
Anyone have any advice?
Is the Go500 still supported?
Thanks

Answers

  • VikramK
    VikramK Administrators Posts: 13,815
    Moderator
    Hi @Landscove
    Welcome to the community! Disconnect the device. Perform a soft reset -

    Connect again and check for updates. Should that not help then please report it to our customer service team.

    Thanks, Vikram