hi any one having problems with a premium x

spike9999

any one having problems with a premium x

YamFazMan

Hi
Welcome to the site....
@spike9999

spike9999 wrote: »

Anyone having problems with a premium x

More detail needed ???

Stay Safe... ATB YFM

spike9999

hi it wont receive a destination from my phone ,its very slow at mapping doesnt give an alternative route and gives some very strange routes ,miles out of the way its been used 3 times ,and the last time i switched it off because it got lost ,amongst other things,very with it its a premium x

DougLap

Hi @spike9999

If you are sending a destination from the MyDrive App on the phone is the Premium logged into and syncing with the same My Drive Account.

Re Alternative Routes. Create a route then
Tap Menu
Tap Current Route
Tap Alternative Routes.

Regarding odd routes what route preferences have you set in the unit.

Doug

YamFazMan

Hi
@spike9999
On the Premium x
Tap 4Dot (.... Menu) --> Setting --> MyDrive... Login with your Tomtom Account Email & Password....

Tomtom Premium X User Guide....
Here... https://help.tomtom.com/hc/en-gb/articles/360014362599-GO-Premium-User-Manual

Stay Safe... ATB YFM