How long does it take for paid speed camera download link to be sent to a customer?

Feyman
Feyman Registered Users Posts: 1
Apprentice Seeker
edited July 2020 in TomTom Services
I once received my paid speed camera download the next day. But, now it is almost a week after payment was made but not received my download link.

Answers

  • YamFazMan
    YamFazMan Posts: 20,800
    Superuser
    Hi
    @Feyman
    Welcome to the site....
    The restrictions as a result of the Coronavirus, Social Distancing and people working from home, are probably delaying the Activation of Accounts and the Allocation of Maps & Services to Account’/Devices....
    @VikramK or @lampard the Forum Moderators should pick this up and check/correct your Tomtom Account status.....

    Stay Safe... ATB YFM
  • VikramK
    VikramK Administrators Posts: 13,758
    Moderator
    Hi @Feyman

    The order has not been allocated to your account yet. Please get in touch with our customer service with the order/invoice number. They should be able to sort out the subscriptions on your account.

    Regards, Vikram

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