Live service and traffic information not available since renewal

initrebla Registered Users Posts: 3
New Seeker
Lexus CT MoveOn application does not receive traffic information anymore, despite the renewal.
Reboot, backup do not help.
What happened with the Live server ?


  • dhn
    dhn Posts: 33,389
    Hopefully @VikramK and his people will see your post and resolve the issue for you. Check back tomorrow.
  • VikramK
    VikramK Administrators Posts: 14,342
    Hi @initrebla

    I would recommend that you do a factory reset and login again with your TomTom account credentials(on the device)
    If that does not help then it could be an issue related to the SIM...

    Thanks, Vikram