go 6200 WiFi Shows Service Unavailable although it is activated

AndySw
Registered Users Posts: 9 
Master Traveler

Master Traveler
My go 6200 WiFi Shows "Service Unavailable" although in the system area is shows as "Activated" I have carried out the drum roll reset a few time but no joy. Can amyone help please.
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Answers
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Hi @AndySw
Have you tried the troubleshooting steps advised on this article -https://help.tomtom.com/hc/en-us/articles/360014530220
If yes, then I would recommend that you contact customer service...
Thanks, Vikram
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Hi Vikram
Thanks for the info. The reset worked thank you. I was unaware that the traffic was not working for a while and getting frustrated with the unit trying to route me down closed roads. I only noticed that traffic was disabled when in the menu as it didn't show in the route bar as it is now. I can resolve this with a drum roll reset but have you any idea why it didn't show as inactive in the route bar?0