MyDrive Connect - Outage

Live traffic stopped working

lukaszzdyb
lukaszzdyb Registered Users Posts: 3
Apprentice Traveler
edited December 2021 in Devices using Wi-Fi®
I have got live services still valid until 09/20. its doesn't work at all. I rebooted device, updated maps and everything else i could possibly update but still...NOTHING

Answers

  • VikramK
    VikramK Administrators Posts: 13,745
    Moderator
    Hi @lukaszzdyb

    Could you perform a factory reset on the device and log in again using your TomTom credentials (TomTom Services)?

    Main menu- Settings- System- Reset device.

    To avoid losing your stored favorites and stored routes on your TomTom, you can create a back-up using MyDrive..

    See user guide

    Regards, Vikram

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