How do I load my stats from watch to computer?

Adele_2912
Adele_2912 Registered Users Posts: 2
Apprentice Traveler
edited January 24 in TomTom Sports
Normally when I connect my watch, it automatically connects and I can upload my running stats but it isn't doing it now !
Have tried to open tomtom connect first, then connect watch but still no luck.

Answers

  • OTBT
    OTBT Registered Users Posts: 1
    New Seeker
    I am in the same situation, have tried via the phone app and through a USB connection with no joy. Time to raise a support ticket i guess.
  • Adele_2912
    Adele_2912 Registered Users Posts: 2
    Apprentice Traveler
    Thank you for your help.
    Have poked and prodded the pins in the connector several times over the last few days and have eventually been able to load my data.
    Time for a new watch I think!