How do I load my stats from watch to computer? — TomTom Community

How do I load my stats from watch to computer?

Adele_2912Adele_2912 Posts: 2 [Apprentice Traveler]
Normally when I connect my watch, it automatically connects and I can upload my running stats but it isn't doing it now !
Have tried to open tomtom connect first, then connect watch but still no luck.

Answers

  • OTBTOTBT Posts: 1 [New Seeker]
    I am in the same situation, have tried via the phone app and through a USB connection with no joy. Time to raise a support ticket i guess.
  • Adele_2912Adele_2912 Posts: 2 [Apprentice Traveler]
    Thank you for your help.
    Have poked and prodded the pins in the connector several times over the last few days and have eventually been able to load my data.
    Time for a new watch I think!
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