change my email address

devious99
devious99 Registered Users Posts: 3
Apprentice Seeker
in MyDrive Connect
I want to change my email address

Answers

  • devious99
    devious99 Registered Users Posts: 3
    Apprentice Seeker
    how do i change my email address
  • DougLap
    DougLap Posts: 10,031
    Superuser
    Hi @devious99

    You do not say what Tomtom unit you have. Please advise.

    If you mean that you want to change the Email on your current If Tomtom account you cannot do it. You will have to create a new account with the new Email address and contact Tomtom to delete the old account.

    If you mean you want to change the Tomtom account your TT unit is currently logged into to the new account then you will have to do a Factory Reset on the unit and input the new account details.

    If you do the the Factory reset on the device you may lose all your data, My Places/favoutites, POI's etc. If this is a problem as depending on what the unit I there are ways to transfer data to the new account.

    Doug

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