Traffic updates not avaialble

Marklea1968_

our subscription expires on the 04/09/20 yet on both devices it is saying service unavailable.

VikramK

Hi @Marklea1968_

Welcome to the community!

Have you try the troubleshooting advise provided here- https://help.tomtom.com/hc/en-us/articles/360014530220

If the problem is related to the SIM then please get in touch with our customer service to investigate this further.

Regards, Vikram