Purchased a map 4 days ago, not showing up in MyDrive Connect. Help! — TomTom Community

Map purchasing

Purchased a map 4 days ago, not showing up in MyDrive Connect. Help!

SGOKSGOK Posts: 1 [New Traveler]
in Map purchasing
Ok so several days ago I purchased a current map for my Blue&Me 2 for my Fiat. The purchase is showing as completed but it's not in the MyDrive Connect to download. What should I do? I've emailed but I just got a reply with my purchase details.

Answers

  • VikramKVikramK Posts: 10,923 Moderator
    Hi @SGOK

    Welcome to the community!
    Please contact the customer service with the order number, they should be able to help you with it.

    Regards, Vikram
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