Hi,Whats is going on with the app?

Krystian_
Registered Users Posts: 1 
New Seeker

New Seeker
Hi, I have updated the recent app at my Samsung S7(android 7.0) to the newest version. During installation, there were some issues like the problem with downloading a map of the UK, It downloaded only ferries and couldn't download anything else so I uninstalled the app. After downloading app from the store it keeps freezing at the loading screen. Now I have uploaded it and uninstalled multiple times I have loads of space at my phone, I been restarting phone during installations, etc. Before that update, it was working like a dream. I still got like half-year of subscription but cannot use is: X I have read some posts and hope the developer is going to fix it somehow.
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Answers
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Hi @Krystian_
Welcome to the Community & sorry about the delayed response! This is already under investigation but can you restart the phone and update the maps one by one to see if it crashes/freezes again?
Regards, lampard0 -
Just updated software but my current speed and the legal road speed no longer show. How do I turn them back on0
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New update not loading maps correctly, updated maps separately and rebooted phone several times still not working, any advice?0
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Hi there,
Welcome to the Community!
@DW1599 We are aware of incorrect speed limits in some areas. Upcoming map updates will improve the accuracy of the speed limits.
@andyfeb Can you please elaborate on the issue with the maps you're having? Also, please mention the App version installed along with the Phone Model and Android version.
lampard0 -
Local routes load but don't always advance to the destination.
I liked the old app better.0