The app stops working on Vodafone Smart Prime 7

walter_ps2
Registered Users Posts: 3 
Novice Seeker

Novice Seeker
After the latest update the app doen't work anymore on Vodafone Smart Prime 7. The APP doesn't connect to the GPS. I already tried to disintall and install again. The GPS is enabled and Google Maps works.
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Answers
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Hi @walter_ps2
Welcome to the Community! Do you have the Location permission enabled for the Go Navigation app? On your phone, Under Settings> Location> Mode> select 'High accuracy' and restart your phone to check if the app is able to pick up the signal.
Regards, lampard0 -
Yes it's on 'High accuracy' . I have reinstalled the app, hard reset the phone, but nothing... it doens't work anymore.0
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I hope too0
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Hi @walter_ps2
I'm out of suggestions and have not seen this with any other phone models. Sorry, but it'll be best if you can report it to the support.
Cheers, lampard0